This policy explains how Dragon's Purr Crafts and Sundry(“we,” “us,” or “our”) handles your personal information when you visit https://dragonspurr.ca and our online shop. We are a Canadian business. If you have questions about privacy, email us at info@dragonspurr.ca.

When you contact us. If you use our contact form, we receive your name, email address, subject, and message so we can read and reply to you.

When you shop with us. If you create an account, we collect your email address, password, and any name you choose to provide. When you check out, we collect the information needed to complete your order, such as your email, shipping name and address, phone number if you provide one, what you ordered, and how you want it shipped. Payment details are handled by our payment partners; we do not store your full card number on this website.

You can look around the shop without signing in. If you add items to your cart, we save your cart on your device so it is still there when you come back.

When you browse the site. Like most websites, we may receive basic technical information when you visit, such as which pages you viewed, when you visited, and what type of browser you use. This helps us keep the site running safely.

Website statistics. We may use simple, privacy-friendly statistics to see how many people visit the site and which pages are popular. We do not use this information to advertise to you on other websites.

Cookies are small files stored on your device. We use cookies so your shopping cart and sign-in status work from page to page. You can remove cookies in your browser settings; if you do, you may need to sign in again or your cart may be cleared.

If we use website statistics, those tools may also store a small amount of information on your device.

We use your information to:

• Answer your messages and help you as a customer;
• Process orders, take payment, and arrange delivery;
• Keep your account and order history if you shop with us;
• Improve and protect our website;
• Meet legal and tax requirements for our business.

We do not sell your personal information.

We share information only when needed to run our business. That includes companies that help us send email, run our online shop, process payments, deliver web pages and images, host the website, and understand general traffic to the site. These partners are expected to protect your information and use it only for the work they do for us.

Some pages link to social media or other websites. If you leave our site by following those links, those websites have their own privacy rules.

We keep information only as long as we need it for the reasons above. Order records may be kept longer when the law requires it, for taxes, or to resolve disputes. Messages you send us are kept according to our usual email practices.

We take reasonable steps to protect your information, including secure connections when you use the site and careful handling of account sign-in. No website can promise perfect security, but we work to reduce risk.

You can ask us what information we have about you, ask us to correct it, or ask us to delete it where the law allows. Canadian privacy law may give you additional rights depending on where you live.

To make a request, email info@dragonspurr.ca. If you need to change your shop password or account details and cannot do it yourself, contact us and we will help.

Our website and shop are not meant for children under 13. We do not knowingly collect personal information from children. If you think a child sent us information, please contact us and we will remove it.

We may update this policy from time to time. When we do, we will change the date at the top of this page. If you keep using the site after an update, that means you accept the revised policy.

Dragon's Purr Crafts and Sundry
608-26 Carluke Crescent, Toronto, ON M2L 2J2
Email: info@dragonspurr.ca